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FEDERAL
SECTOR REPORT
February 1997
(c) P2C2 Group,
Inc.
PREVENTIVE
MAINTENANCE FOR YOUR
MARKETING
&
FUNDRAISING CREWS
WORKSTYLES
OF
THE CORPORATE MARINES
Engineers prescribe how frequently you should service electric motors
and compressors, but guidance about the maintenance of human resources
is seldom available. This is particularly true for the "Corporate
Marines," the troops who are responsible for assaulting revenue
targets, establishing beachheads in new markets, meeting impossible
deadlines for proposals and presentations, achieving sales and
fundraising goals, and keeping the organization fueled with m-o-n-e-y.
I am not writing about the individuals who occasionally help with a
proposal or the managers who sometimes make oral presentations to shake
the money tree. Rather, my focus is on the troops who do this kind of
work every month of the year. Some are employees. Others like me are
hired guns who work for clients on a contract basis.
In our line of work, there are few 9-to-5 jobs. The environment is
closer to that experienced by battlefield emergency room personnel or
fire fighters. When things are hot, you just keep working. Hard work is
not hazardous to our health, but how we cope with stress can be. For
some of us, our corporate cultures and individual work styles tend to
be self-destructive. It is as if we have embraced a TWELVE O'CLOCK HIGH
mentality, where crews are expendable. Indeed, there is even a
temptation to feel noble about giving ourselves for the Greater Good of
the mission. You can almost hear Wagner's "Twilight of the Gods" in the
background as the tragic drama unfolds and the heroes sacrifice
themselves to destiny.
Many of the younger crew members, such as the Generation X'ers, are
more pragmatic about life, careers, and health. Crowd them too much,
and they will likely tell you to kiss off.
The problem seems to be with us gray-haired wonders who grew up with
too much of John Wayne, Alan Ladd, and Audie Murphy. The war movies and
B-westerns are still alive in our heads, and we're playing out the
drama in our conference rooms and production departments.
QUESTIONABLE
PAYOFF
The big problem with THEY WERE EXPENDABLE scripts is that your troops
are not expendable. Particularly in the 1990's when human capital and
intellectual property is more important to an organization than
financial capital, your troops are vitally important.
Revenue growth usually occurs through a series of winning events. If
you waste your troops on one event, you diminish your capacity to win
future events.
OLD DOGS
& NEW TRICKS
I have motivation for this foray into our private lives because we who
write proposals, develop presentations, and generate revenues for
contractors and grantees often face a great deal of stress, and there
is usually a temptation to compromise our health. In early January, I
vacationed in the hospital for two days, and the doctors advised me
either to change my lifestyle or buy property at a cemetery. Since that
wasn't the kind of real estate investment I had in mind, I opted for
the lifestyle change: OUT with smoking, drinking, and overeating. IN
with exercise, fruits, vegetables, fiber, and treatment for sleep
apnea. Kiss salt and fatty foods goodbye.
All of this is a major culture shock for a Hoosier clodhopper whose
first full-time writing job was for a heavy construction magazine where
EVERYONE smoked and the publisher sported a bottle of Cabin Still on
the conference table at 8 in the morning.
During the 1960s, we invariably sustained our proposal-writing binges
with huge, greasy hamburgers and french fries. Oral presentations to
government customers would usually be followed by trips to the bar
(often with the contracting officer in tow). One vice president for
marketing did his strategy sessions at Archibald's, a topless joint.
Of course, there were casualties like Ray, who could write a proposal
on anything from technical support for NASA missions to
contractor-operated Job Corps centers. Between the flights of brilliant
writing were drunken days and weeks that kept his family's life in
turmoil. Death put an end to that hell.
We had grown up on black-and-white movies where even the family
physician smoked and drunk driving made good comedy. The Epoch of Flat
Abs and Mothers Against Drunk Driving had not yet arrived.
But old dogs can learn new tricks, even if their abs aren't always
transformed into steel. My blood pressure is down from 152/96 to
120/80. I've shed 70 pounds. I have more energy.
FUN
& GAMES
People who do a lot of proposals, marketing, and fundraising face a
great deal of pressure for many reasons. First, there are the
impossible deadlines. Second, there are usually obstacles to
overcome--whether the prospective customer, the availability of
technical information, lack of cooperation from personnel, or
inadequate production resources. Third, there is the pressure to get
results: "Bring home the bacon, or perish."
It's high time that we begin promoting a healthier environment. We
would do well to adopt an OLYMPICS athlete paradigm to replace the
TWELVE O'CLOCK HIGH mentality. Mental alertness, nutrition, physical
fitness, and daily training are all important. Olympic gold is won
partly because of lifestyle--one that requires practice every day.
Like the triathlon, a competitive proposal or presentation is grueling,
and it requires an attitude during the months of preparation. Here are
some guidelines for an Olympic paradigm:
1. Pursue a winning lifestyle every day.
2. Laughter is permitted. So are smiles.
3. Care about what you do, but taking yourself too
seriously will slow you down.
4. SNAFU happens, but you can often win even when the
world isn't perfect.
5. Set up an exercise room and jogging area at work.
6. Take mental health breaks several times a day, and go
fly a kite, play tennis, or have a picnic.
7. Celebrate and enjoy life today, even if you work 12 or
14 hours.
8. Do some of your work at home and telecommute.
9. Be nice to a colleague who looks frazzled.
10. Find a fast-food place that delivers healthy stuff instead
of high-fat, high-sodium pizza, burgers and chips.
11. Conduct more of your meetings in sweats or jogging gear to
avoid suits filled with hot air.
12. Do something loving for yourself every day.
If you follow these guides, or your own variation of them, you can
establish a corporate culture where winning and excellence is a
paradigm as light-hearted and fun as child's play.
Of course business is serious. Yet, the somber and self-sacrificing do
not necessarily win competitions for contracts and grants.
So cheer up, and let's have a blast.
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CONSULTING SERVICES
We provide
enterprise-level management consulting services for federal agencies
and the contractors who support them. Our areas of specialization are
Capital Planning and Investment Control, Enterprise Architecture,
strategic planning, performance evaluation, and acquisition support
including work statements. Our consulting specialty includes experience
in many related areas such as CIO program support, earned value
management, risk management, the C&A process for security, and
customer satisfaction surveys.
Best wishes,
Jim Kendrick
Technology
Management Consultant
4101 Denfeld
Avenue
Kensington, MD
20895
301-942-7985
NEWSLETTER ARCHIVE
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The P2C2 Group, Inc.
4101 Denfeld Avenue | Kensington, MD 20895
Point of Contact: Jim Kendrick, President
e-mail: kendrick@p2c2group.com
phone: 301-942-7985 |
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