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FEDERAL SECTOR REPORT
July 2006

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Project Management & OMB 300 Success

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(c) 2006 by the P2C2 Group, Inc.

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STRONG PROJECT MANAGERS CAN

ACE THE EXHIBIT 300 PROCESS

 

The Office of Management and Budget (OMB) has good news for experienced project managers. They can succeed in OMB budget reviews by doing what they do best: getting project results.

 

OMB is making it clear that the focus of agency spending for information technology (IT) should be on results that are achieved through good project management. The new Exhibit 300 defined by OMB Circular A-11, Part 7, is primarily a scorecard for project management and performance results.

 

The Fiscal Year 2008 Exhibit 300 provides a baseline against which OMB budget examiners can review your progress-annually and even quarterly-regarding:

 

  • Budget, schedule, and EVMS results
  • Metrics for mission and program performance
  • Acquisition management
  • Security and risk management
  • Performance of Steady State investments
  • Alignment of Enterprise Architecture
  • Compliance with various requirements such as privacy and records management

In years past, pages and pages of complex text were required. Agencies experienced limited accountability for the promises and data presented in the Exhibit 300s. Projects with runaway budgets or failed systems drew attention, but merely weak projects muddled along, although sometimes residing in the purgatory of OMB's Watch List. However, as Bob Dylan once sang, "The times they are a-changin." 

Be Prepared

Today and in the years ahead, acceptable IT performance requires year-round project management, and it is no longer possible to ace your agency's IT budget by cramming on Exhibit 300s for a month or two. Next year, you must show a year's worth of progress and results.

 

All of this sounds like a great opportunity for project managers who are go-getters. Achieving a year (or multiple years) of results requires preparation and execution:

 

Baseline and Monitor.  Define your performance measures carefully -- and make sure you have all of the baseline data against which to track results.  Determine how you will monitor and manage performance to achieve measurable improvements. Keep records, and document your successes.

 

Plan and Manage.  Have a plan that spreads the work realistically throughout the year. In addition to project execution, it is crucial to provide ongoing support for compliance issues such as security, privacy, records management, acquisition planning, and Enterprise Architecture (EA) management. The Project Management Book of Knowledge (PMBOK®) provides concise guidance, particularly when used within the context of your agency's strategic plans and annual performance goals.

 

Manage EVMS for Success. Favorable EVMS Performance (+/- 10%) requires very sound project planning as reflected in your scope, Work Breakdown Structure, schedule, and accuracy of your cost estimates. Every month -- or more often -- monitor deviations and take immediate, aggressive corrective action. Project budgets and schedules get out of control quickly, and you must be an activist manager to achieve your EVMS numbers.

 

Acquisitions.  Get smart with your acquisitions. Project scopes and functional performance objectives have to be crystal clear so that a capable contractor can achieve milestones within schedule and costs. Take corrective action immediately if cost or schedule variance is unacceptable.

 

Knowledge Management.  Project records and documentation are increasingly important.  Professional project management is in, and "seat of the pants" managers will be out. Structured information enables intelligent management, reduces risk, enables project continuity, and provides the framework for continuous review and improvement.

 

Integrated Project Reviews.  At minimum there should be quarterly reviews to assess the overall health of the project. This should encompass the works:  mission-related performance, EVMS results, risks, security, compliance issues, technical performance, innovation, and quality. It should also include an assessment of whether the project is on track to fare well in next year's Exhibit 300. Since the world is seldom utopian, reviews will usually identify the need for corrective actions, which of course are useless except when acted upon.

 

Operational Analysis Reviews. Operational Analysis has traditionally been the boring country cousin of the investment management process, relegated to a role in Steady State projects. But take a fresh look: These reviews get at the quality and mission performance issues that are not even addressed by Earned Value Data, and the long-term value of IT of operational systems rides heavily on the back of operational analysis. What's more, a large share of Federal IT spending is for Steady State investments, and you can't get control of overall costs until you get a handle on your in-place operational systems. (According to March 2005 data from OMB, the President's proposed budget for Fiscal Year 2006 included $42.4 billion for Steady State spending out of a total of $63.5 billion for IT.)

 

 

HOW DO YOUR PROJECTS RATE?

 

Give yourself 4 points for each item where you can answer yes for the project. A perfect score will be 100.
  1. Commitment and support from senior management 
  2. A written project charter
  3. A qualified project manager
  4. An active Integrated Project Team
  5. Alignment with the Enterprise Architecture and, when needed, an EA transition plan
  6. A clearly defined scope
  7. Verifiable contributions to the agency mission and IT strategic plan
  8. A Work Breakdown Structure that maps to mission-critical outputs
  9. A project plan with executable components, milestones, and resources
  10. A risk management plan reviewed and updated monthly 
  11. Lifecycle budget with management reserve for risk-adjusted costs 
  12. A written Acquisition Plan that is actually used and useful
  13. High consistency between the Acquisition Plan, Lifecycle Budget, and contractor costs
  14. EVMS implemented for major acquisitions with detailed monthly reviews
  15. Corrective action plans for deviaitons from EVMS baseline
  16. Up-to-date operational analysis reviews for Steady State investments
  17. Independent Baseline Review at least annually
  18. Compliance with information security requirements or a Plan of Action & Milestones that is on track
  19. Performance measures including baseline and current validated data
  20. Quality and customer satisfaction measures in addition to EVMS efficiency measures 
  21. Tracking of planned and actual benefits
  22. Tracking of planned and actual costs including Return on Investment
  23. Updated Alternatives Analyses including for modernization.
  24. Flat or declining system lifecycle costs
  25. Improved service to customers

Show Stoppers:

 

Any of the following issues can derail your project, regardless of your project score: 

 

Project has not made significant progress in resolving FISMA security requirements.

 

Project is seriously over budget.

 

Project is seriously behind schedule.

 

The project fails to provide basic functionality identified in the requirements analysis.

 

A qualified and experienced project manager is not in charge of the investment.

 

The project is no longer a priority for the agency mission and budget.

 

Food for Thought

Most agencies spend over half of their IT money on Steady State investments.  There should be assessments of whether any legacy IT assets can be retired, terminated, or merged. That is one of the burning, underlying questions driving Enterprise Architecture.

 

Consider freeing up dollars for urgently needed improvements, even if your IT budget is strained. There is a trend toward reducing acquisition costs, at least in the private sector (CIO magazine, July 1, 2006; Trimming for Dollars, page 34). Cutting the 10% least productive costs could be redirected to improvements that leverage results and stakeholder satisfaction.


SERVICES

 

The P2C2 Group helps agencies transform IT compliance activities into results that leverage mission and programs in measurable ways. This includes IT strategic planning, CPIC, EVMS, FISMA, the FEA, and analyzing performance. Our firm specializes in capital programming, which integrates the planning, acquisition, project management, and operational control of capital assets. Our consulting services assist agencies in improving asset management, mission results, and compliance with regulatory requirements.

 

Professionals in the P2C2 Group's consulting practice are highly experienced, have proven performance records in multiple agencies of the United States government, and are dedicated to implementing best practices.

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Information technology is enabling self-service solutions to improve citizen service and reduce agency costs. Currently I am participating on a panel of judges who are reviewing outstanding achievements in using kiosks for self service. I am a non-paid volunteer, but the benefit for me is that I have an opportunity to survey world-wide innovations in kiosk and self-service solutions.

 

Elena and I, along with our dogs, had a refreshing 4th of July weekend at a cabin near Front Royal. We enjoyed hiking in the woods and Skyline Drive. There was a phenomenal hot tub at the cabin. No, the dogs didn't jump in the hot tub.

 

Best wishes,

Jim Kendrick

Certified Management Consultant

P2C2 Group, Inc.

4101 Denfeld Avenue

Kensington, MD 20895

kendrick@p2c2group.com

301-942-7985

 

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The P2C2 Group, Inc.
4101 Denfeld Avenue | Kensington, MD 20895
Point of Contact: Jim Kendrick, President
e-mail: kendrick@p2c2group.com
phone: 301-942-7985 | fax: 301-942-7986

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